# Overview

The base of the automation are [workflows](doc-356867)

A workflow defines a set of [actions](doc-356868) executed (in a non-deterministic order) when one of its [triggers](doc-356867#triggers) is activated.

Some [actions](doc-356868) may also have consecutive [feedback actions](doc-356868#feedback-actions) - executed when a system receives an event indicating that the parent action resulted in a feedback from member.

The workflows are organized within [groups](doc-356869).

<div style="text-align:center">
```mermaid
erDiagram
Group ||..o{ Workflow : "contains"
Workflow ||..|{ Action : "activates"
Workflow ||..|{ Trigger : "defines"
Action ||..o{ SuccessAction : "triggers"
Action ||..o{ TimeoutAction : "triggers"

```
</div>